Returns & Refunds

By purchasing our products you are welcome to obtain the most benefits from us as well.
We provide a 30 days for free of charge returning products starting from the day you received your order(s), please read carefully the instructions below in case of missing out some special deals:

CONTACT INFORMATION FOR RETURN REQUEST

Our store which is also known as our warehouse and return ware house located at:

  • ADDRESS: 916 Independence Drive, Alabaster, AL 35007 United States
  • PHONE: +1 205 624 9506
  • EMAIL: support@niznote.com

RETURN POLICY

RETURN RESTRICTIONS

  • Items were received in the last 30 days.
  • Returns cannot be processed without a FREE RETURN LABEL.
  • We send one FREE RETURN LABEL for all items being returned and a return address.
  • Items that have been altered or washed cannot be returned.
  • Returns cannot be processed if any of the items are found to be in used or damaged conditions or with tags missing.
  • Any return without our notice via email by you will not be qualified for an exchange or refund.

RETURN PROCESS

Return or exchange any unused or defective merchandise by sending an e-mail to support@niznote.com within 30 days after the day package received. In the email please include your order number found on your packing or in the order confirmation email received when the order was placed. Besides, there is a must of a picture of the product with errors that you found, errors listed such as below:

After the supporters gave you the free return label please send us the product to the designated address given on top of this page.

  • Items damaged which is caused by delivery: torn, dirty, etc.
  • Items wrong against order.
  • Items defective: wrong size, color, etc.
  • Other issues caused by niznote.com.

THEN FOLLOW THIS STEPS:

  1. After receive your return request we will inspect the errors eligible and get back to you soon with a FREE RETURN LABEL to help you return your products with no cost of shipping. (Shipping fees or return/ exchange fee (if any) go to us you won’t have to pay anything extra if you get the FREE RETURN LABEL).
  2. Please then well pack your item(s) with its FREE RETURN LABEL and go to the nearest USPS office then send the package to our store which is located at 916 Independence Drive, Alabaster, AL 35007 United States.

Make sure you have it done carefully with correct information and FREE RETURN LABEL.

IF YOU REQUESTED AN EXCHANGE

We’ll make sure to send you the replace item as soon as we receive your return package.

IF YOU REQUESTED FOR A REFUND

  • Combining your shipping time, inspection time, and your bank’s credit processing or your Paypal account processing time it could take 7-21 days to have your refund issued and for your account to be accredited.
  • Please contact us anytime (support@niznote.com) you need help or need to be well informed about other instructions that you may not understand.

ADDITIONAL EXPENSES – NONE

There is no addition expenses for your return process to be done. We offer FREE RETURN LABEL for return shipping fee at no cost as well as there has no restocking fee or any other charges.

THANK YOU AND WE WISH YOU HAVE HAD A GREAT EXPERIENCE SHOPPING WITH US !